|
|
WorldGAMES Pty Ltd presents:
Professional Services Today
"Professional firms must manage customised activities where little, even management information can reliably be made routine
... most professional services have a strong component of face-to-face interaction with clients ... both of these characteristics demand that the firm attract
(and retain) highly skilled individuals."
David Maister in "Managing the Professional Service Firm"
Professional Services Today
is simply the best simulation for any leader in a people oriented organisation whose
decisions can impact profitability. During the simulation, participants manage
all aspects of their company (staff satisfaction - recruitment, promotion,
development; customer satisfaction - service, reputation, value, pricing, client knowledge;
shareholder or partner satisfaction - capital growth, profitability, investment returns;
as well as looking after market development, risk management, finance and accounting)
all in competition with the other teams in the room.
By seeing how their decisions in one area impact on the organisation and profits
as a whole, there is a huge opportunity for learning in a fun, active and competitive
environment without the copious details that inevitably fog the real profit drivers
and inhibitors of any business.
|
"What contracts do we have the time, expertise
and reputation to bid for?"
"How do we price our quote in a competitive market?"
|
What would happen to your profits if your people:
- focused on the key profit drivers of the business?
- understood the impact of their decisions on the operation as a whole?
- understood how to use financial information and models to enjance profitability?
Find out more
10 Reasons Why You Will Love This Simulation
The Ultimate People Business Simulation -
Professional Services Today
Professional Services Today for Financial Services Organisations
Professional Services Today for Service Companies
Back to top 
|
PST Brochure